Frequently Asked Questions
I offer complimentary delivery on all orders. Expedited shipping is available for an extra fee - depending on courier. Shipping does not include production time.
Production Time:
- Necklaces and bracelets - Approximately 2 business days for custom sized pieces.
- Earrings are ready to ship next business day.
- Custom made pieces range from 3 to 7 days - the estimated time will be given to you during cutom order consulation.
Use these tips to get the right size for you:
Option #1 Measure a necklace you already love!
- If you already have a necklace you love the length of, measure that chain against a ruler from end to end (don't forget to include the clasp) and make a note of the length.
Option #2 Measure with a string
- Don't have a necklace that you love the length of? You can use a piece of string or flexible measuring tape to find your desired length.
- Simply wrap it around your neck to get an idea of where you'd like the chain of your necklace to fall (exclude the drop or pendant), then measure the length of the string or measuring tape and take note of that measurement!
For more information on sizing visit the Jewelry Sizing page.
Use these tips to get the right bracelet size for you.
- STEP 1: Measure your wrist with a flexible tape measurements or a strip of paper just below the wrist bone, where you would normally wear the bracelet.
- STEP 2: If you are using a plain strip of paper, mark your size with a pen or pencil then use a ruler to measure the length. That would be your wrist size.
HOW TO MEASURE FOR A BANGLE OR ADJUSTABLE BRACELET:
- STEP 1: Close your fingers together and bring your thumb to your little finger. I call this the little bird beak shape hand. Pretend that you were putting on a bangle
- STEP 2: Using a strip of paper or measuring tape, wrap it around your hand at the widest point. If you are using a plain strip of paper, mark your size with a pen on that paper. Then measure that paper strip with a ruler. That would be the circumference of your hand.
- STEP 3: Add the measurements of your hand circumference and wrist to the NOTES area when checking out. The size you receive will be just slightly larger for easy on/off of the bracelet.
For more information on sizing visit the Jewelry Sizing page.
You probably already know the basics - taking off jewelry when washing your hands or swimming, avoiding exposure to chemicals and storing your jewelry properly.
To learn more about jewelry care visit the Jewelry Care page.